The RDB Outsourcing Business Model

A Successful, Flexible Model for Database and OS Outsourcing.

A Proven Database and System Support Model

Since 1995, RDB Consulting has refined an outsourcing business model that covers database and operating system administration. It combines specialist support, documented processes and flexible delivery to help control operating costs and reduce critical skills risk.

Model Components

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Site Audit and Problem Rectification: A detailed assessment identifies existing issues, priorities and areas that require corrective action.
Set-up and Installation: Systems are configured for stable performance and high availability within the agreed outsourced IT support model.
24/7 Support: Continuous remote DBA support and operating system administration for critical environments.
Performance Tuning: Ongoing DB performance tuning and capacity planning.
Monthly Management Reporting: Clear reporting covers system health, performance, incidents and administrative activity.

Strategic Benefits

The model is designed to improve operational continuity as well as cost control. Its main benefits include access to specialist skills, reduced dependence on individual resources and delivery options that can change with business needs.

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Benefits of Outsourcing Database Administration

Selective outsourcing can reduce the cost of employing and retaining duplicate specialist skills in-house while maintaining access to experienced support.

Reduced Single-Resource Risk

Database support outsourcing reduces dependence on a single resource during staff turnover, illness or annual leave and provides a clearer continuity plan.

Access to Expertise

Clients gain access to certified specialists with experience in high availability database solutions and complex technical problem-solving.

Flexibility, Remote and On-Site Support

The outsourcing business model supports fully remote delivery or a combination of remote and on-site support, aligned with operational requirements.

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