ERP Solutions That Drive Efficiency and Eliminate Risk.

Functional and Technical ERP Support for Oracle eBusiness Suite

Comprehensive ERP Support for Oracle E-Business Suite Implementations

Specialised ERP Expertise

RDB Consulting extends its database and OS expertise to provide specialised support for Oracle eBusiness Suite (EBS) implementations. We offer comprehensive functional and technical support to ensure your ERP system runs efficiently, is correctly configured, and is fully maintained.

ERP Support

Our ERP Support Matrix

  • Functional Support: Covering greenfield installations, customisations, and upgrades across key modules:
    –  Oracle Financials: General Ledger, Receivables, Payables, Assets, Cash Management.
    –  Oracle Supply Chain: Order Management, Purchasing, Inventory.
    –  Oracle Human Resources: Personnel Administration, Payroll.
  • Technical Support: Installation, upgrades, patching, and ongoing maintenance of the underlying database and application server.
  • Supporting Technology: Expertise in System Administration, SQL & TOAD, Application Desktop Integrator (ADI), and XML Publisher.

The Co-Sourcing Benefit

Co-sourcing provides a huge cost saving by avoiding the need to employ duplicate, highly-skilled resources, while simultaneously giving you the peace of mind that comes with having a deep bench of experts available on demand.

Strengthen your in-house team with on-demand senior expertise. Discover the flexibility of our Co-Sourcing model.

FAQ's

What Is Enterprise Resource Planning (ERP)?
Enterprise resource planning (ERP) is a comprehensive business management system that integrates various departments and functions within an organisation, utilising the latest technology. It helps organisations streamline their processes, automate tasks, improve efficiency, and improve overall productivity. ERP software allows companies to manage key business areas such as finance, accounting, inventory, supply chain, manufacturing, and customer relationship management.
How Does an ERP System Benefit a Business?
Implementing an ERP system brings several benefits to a business. It provides a centralised platform to manage diverse business processes, ensuring proper integration and data flow between different departments. This results in improved operational efficiency, better decision-making through real-time insights, streamlined workflows, improved collaboration among teams, and overall cost savings.
What Factors Should I Consider When Selecting an ERP Solution?
When selecting an ERP solution, it is essential to consider factors such as the specific needs and requirements of your business, scalability, ease of use, integration capabilities with existing systems, customisation options, vendor reputation, ongoing support and maintenance, cost, and return on investment (ROI).
How Long Does It Take to Implement an ERP System?
The length of time to implement an ERP system varies depending on several factors, including the complexity of your business processes, the size of your organisation, the extent of customisations required, data migration needs, and employee training requirements. On average, ERP implementations can range from a few months to over a year.
Do I Need Expert Help for ERP Implementation?

While it is possible to implement an ERP system on your own, it is highly recommended to seek expert help and guidance. ERP implementations require extensive knowledge of business processes, system configuration, data migration, and change management. Engaging an experienced ERP implementation team or consultant ensures a smoother and more successful implementation, particularly in industries with specific requirements.

What Kind of Support Services Can I Expect From an ERP Provider?
An ERP provider typically offers a range of support services, including technical support, software updates, bug fixes, user training, consulting services for system improvements or customisations, and assistance with data migration or system integration. Timely customer support is crucial for resolving any issues or concerns that may arise during the operation of your ERP system.
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