Managed IT Services for Databases and Systems

Database and Operating System Managed Services

Proactive Remote DBA and Operating System Support

Skilled database and operating system administrators can be difficult to recruit and retain. Dependence on a single key resource can expose an organisation to operational risk and downtime. RDB Consulting has provided managed IT services in South Africa since 1995, with continuous database and operating system support that allows internal teams to focus on business priorities.

A Proven Outsourcing Model with Proactive Monitoring

The service covers the full lifecycle of database and operating system administration, with defined responsibility for monitoring, maintenance, reporting and escalation.

Remote DBA Support

24/7 monitoring, maintenance, and administration for all major platforms, including Oracle, SQL Server, Sybase, MySQL, and PostgreSQL.

Proactive Monitoring

RDB Consulting’s proprietary monitoring software provides 24/7 alerts for developing issues such as performance bottlenecks and disk space shortages.

Maintenance & Upgrades

Management of patching, upgrades, capacity planning and security configuration to support stable performance and compliance requirements.

Risk Mitigation

Access to a team of certified specialists reduces single-resource risk and supports knowledge retention and continuity.

Operating System Managed Services

Databases typically run on UNIX, Linux or Windows platforms. Integrated operating system support creates a single point of accountability across the database and server environment, reducing the complexity of coordinating multiple vendors.

Managed Services with Accountable Expert Coverage

Each managed service is governed by agreed responsibilities, escalation procedures and regular reporting. This gives clients visibility of system health and work completed while retaining access to certified database and operating system specialists.

The RDB Consulting Managed Services Advantage

Selective IT outsourcing can reduce the need for duplicate specialist roles while improving access to certified expertise. RDB Consulting’s managed services model combines accountable support, documented processes and proactive monitoring for critical database and operating system environments.

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