Outsourcing for Oracle, SQL Server, Sybase, MySQL Databases

RDB specialises in database administration outsourcing services, a core aspect of our business since 1995. Today’s businesses face a large skills shortage in the IT sector, exacerbated by skilled staff retention problems. This can pose a significant risk to an organisation particularly in the highly specialised database administration field. Companies have recognised the benefits of selectively outsourcing specialist areas within their organisation that are not core to their business.

IBM

What RDB’s Database Administration Outsourcing Model Entails

Site Audit And Problem Rectification

Proactive identification and resolution of database issues ensure systems are optimised and reliable, preventing potential downtime and enhancing operational efficiency.

Set-up and installation

Tailored initial setup and configuration of databases reduce future issues and streamline operations, establishing a stable and efficient foundation from the start.

Backup and Recovery

Strong backup and recovery protocols are implemented to secure data against loss and ensure quick recovery, minimising downtime and protecting business continuity.

Monitoring and Alerting

Continuous monitoring and alerts allow for quick response to potential issues, maintaining high system availability and preventing disruptions to operations.

Performance Tuning

Databases are optimised to improve responsiveness and operational efficiency, enhancing user experience and supporting competitive advantages.

Database Maintenance, Upgrades, Patches

Regular maintenance and updates ensure databases remain secure, compliant, and efficient, protecting investments and data.

Security

Broad security measures safeguard sensitive data from unauthorised access, helping to maintain compliance and protect reputations.

Capacity Planning

Strategic planning ensures database infrastructure scales with growth, supporting seamless expansion and preventing performance degradation.

HA Set-up and Configuration

High-availability systems are configured to minimise downtime and ensure continuous operations, essential for maintaining business continuity.

Disaster Recovery

Tailored disaster recovery plans are developed to minimise downtime and data loss during crises, protecting operations and reputations.

Monthly Management Reporting

Detailed monthly reports on database health and performance aid in informed decision-making about database needs.

We have also developed in-house monitoring software that proactively alerts the customer and our support centre for any database show-stopping problems before they occur. Our software also covers server-side issues like disk space and log file monitoring.

We also provide Remote Outsourcing Services or a combination of remote and on-site support. All daily tasks are fully automated with built-in alert notifications. Selective outsourcing through RDB consulting will amount to a cost saving within your organisation as well as the elimination of the skills risk.

With RDB you are guaranteed of comprehensive DBA support for your most important systems and databases, without having to hire a fulltime DBA yourself.